How to Download Your PTCL Tax Certificate Online — Step by Step

What Is the PTCL Tax Certificate?

PTCL deducts withholding tax on every bill under Section 236 of the Income Tax Ordinance, 2001. This applies to both landline and broadband services. The PTCL Withholding Tax Certificate shows the total tax charged over a specific period.

This tax is adjustable — you can claim it in your income tax return to reduce your liability or increase your refund.

How to Download Your PTCL Tax Certificate Online

1. Go to ptcl.com.pk/CustomerTax/TaxInquiry
2. Select the service type — Landline or Broadband
3. Select your Area Code from the dropdown
4. Enter your Phone Number
5. Enter your Account ID (found on your PTCL bill)
6. Select the date range — for income tax purposes, this is usually July to June of the relevant tax year
7. Enter the Captcha text
8. Click "Inquire Tax"

Your certificate will be displayed on screen with a downloadable/printable option.

Why You Need This Certificate

The withholding tax deducted by PTCL is fully adjustable against your income tax liability. Without the certificate, you cannot claim this deduction in your return — which means you're paying tax you could have recovered.

Need Help With Your Tax Return?

Our Pakistan income tax team collects all your withholding certificates — PTCL, telecom, banking, and more — and ensures every claimable rupee is included in your return. Contact us for a free consultation.